Hours, Rates, and Availability

Company Name

NMJ Technology LLC

Billing Address

13845 N. Driftwood Pt
Sun City, AZ 85351

* Please use this address when remitting payment.

Corporate Address

1437 North Park NW
Canton, OH 44708-3036

* Please DO NOT USE this address when remitting payment.

Phone

330-283-6902

Normal Hours of Operation

NMJ Technology LLC normal hours of operation are from 9:00 AM EST to 5:00 PM EST Mondays through Fridays.

Standard Rates

  • $150.00 per hour – Consultant level.
  • $85 per hour – Technician level.

Our rates are charged during normal hours of operation for tasks performed for a business not currently enrolled in any other agreement with NMJ Technology LLC.  Further discounts on our rates can be received by purchasing a monthly budget plan.

Overtime Rates

The above rates apply for normal business hours Monday through Friday from 9:00 AM EST to 5:00 PM EST.

You will be billed 1.5 times the normal rate outside of business hours from 5:00 PM EST Monday through 9:00 AM EST the following Friday.

You will be billed 2 times the normal rate outside of business hours from 5:00 PM EST Friday through 9:00 AM EST the following Monday.

Overtime rates do not apply to clients who are on the recurring plan described below.

Remote and Cloud Budgeted Recurring Rate Plan – NMJ GuardianServices™

You will want to consider to choose a budgeted recurring monthly rate plan to simplify your fiscal process and lower your ongoing costs for our IT services.  Titled NMJ GuardianServices, the cost of your plan will be determined after a full review of your network needs, but it will be less than you are paying now.

Your monthly agreement will cover ALL remote, phone, email support and labor.

As you bundle two or more NMJ Guardianservices together in this plan, you get additional discounts in your overall costs of network management. 

Go here to see all the all the NMJ Guardian™ services we offer.

Hardware, Software, Onsite Infrastructure Projects

Hardware, software, and licensing that are not already covered under any agreement can be purchased separately.

Integration and migration projects are also available and will be quoted and billed separately.

Rate Changes

Every effort will be made to keep stable price rates. However, our rates are subject to change to accommodate the typical increase in operating expenses.  All rates, including rates for those clients on a monthly recurring support plan, can expect to see a 5% increase each year.  Although, these changes will typically be made at the beginning of any particular year, we reserve the right to change rates at any time.

In addition, for clients on a monthly recurring support plan, a monthly review of the plan will be made to determine changes in the support scope of the client due to increasing or decreasing number of server, workstation, devices, and of course user base.

Emergency Availability

We are generally available in cases of dire emergency at any hour on any day.

Invoices and Statements

Invoices for work performed should go out at the end of each month.

Statements will go out as needed.

There is a 1.5% late fee applied to any unpaid balance when the statements are produced at the end of each month.

Acceptance of Terms

Any client that has entered into a partnership with NMJ Technology LLC hereby accepts all the terms and conditions set forth herein.